Customer Care Executive

Colossal Service is looking for a Customer Care Executive to join its team in Hebbal, Bengaluru. You can earn up to ₹25,000/month. The team is filling 30 vacancies.

Employer’s description

Customer Care Executive Role Inbound Outbound Boths Available Language Hindi English Tamil Telugu Kannada Malayalam Any 2 Languages Required 6 Days Working Fresher Experience Boths Can Apply Puc Completed Candidates Immediate Joiner Prefer. Type : Outbound, Inbound, Sales | Languages : English, Hindi, Kannada, Telugu, Tamil, Malayalam

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, Kannada, Malayalam, Outbound, Sales and Tamil
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales
• Languages: English, Hindi, Kannada, Telugu, Tamil, Malayalam
• Someone patient and customer-first

What you get

You will be paid ₹15,000 – ₹25,000 per month.

What you will do

Your main tasks will be to:

• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.

Position details

• Job location: Hebbal, Bengaluru, Karnataka
• Openings: 30
• Job type: Full time
• Work type: Work from office
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Colossal Service.