Customer Care Executive

Colossal Service has an opening for a Customer Care Executive based in BTM Layout, Bengaluru. 30 candidates will be hired for this role. The pay goes up to ₹21,500/month.

In the employer’s words

Customer Care Executive Role Inbound Calling Process Fresher Experience Boths Can Apply Any 3 Languages Required Hindi English Kannada Tamil Telugu Malayalam Immediate Joiner Only. Type : Domestic, Inbound | Languages : English, Hindi, Kannada, Tamil, Malayalam

Salary

The salary for this role is ₹16,000 – ₹21,500 per month.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Kannada, Malayalam, Tamil
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Kannada, Tamil, Malayalam

Your responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.

Job details

• Location: BTM Layout, Bengaluru, Karnataka
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Vacancies: 30

Ready to start? Upload your resume and apply to Colossal Service today.