Telecaller

Join Colosseum as a Telecaller in Matunga East, Mumbai. Freshers can apply. The pay goes up to ₹15,000/month.

Note from the employer

Call Vendors And Suppliers For Stock Availability And Dispatch Updatesfollow Up For Pending Materials, Shortages, And Back Orderscoordinate With Warehouse And Inventory Team Regarding Inward And Outward Stockmaintain Daily Call Records And Follow-Up Reportsupdate Inventory Status In Excel/Softwareinform Customers About Delivery Timelines And S. Languages : Hindi, English

Roles and responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

What you get

The salary for this role is ₹12,000 – ₹15,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• You are calm under pressure and polite

Position details

• Location: Matunga East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Shift: 10.00 AM - 7.00 PM | Monday to Saturday
• Work mode: Work from office

Click Apply to send your profile to Colosseum. It takes less than a minute.