Customer Service Associate

Join Commivik Infosystem Private Limited as a Customer Service Associate in Thane, Mumbai. Salary is up to ₹22,000/month. The team is filling 15 vacancies.

Note from the employer

Bpo Executive Job Description (Short)Handle Customer Calls (Inbound/Outbound)Resolve Queries And Provide Supportmaintain Good Communication And Service Qualityeligibility: 12Th Pass / Graduate | Fresher & Experiencedshift: Rotational (Day/Night 247)Timing: 9 Hours Shiftweek Off: Rotationalskills: Good Communication + Basic Computer Knowledge. Type : Inbound, Domestic, Sales | Languages : Telugu, Tamil, Malayalam, Bengali, Marathi, Hindi, English

Key responsibilities

Here is what a typical day looks like:

• Record visits, calls and orders in the CRM or daily report
• Prepare quotations and close deals with decision makers
• Explain products and offers clearly and handle objections
• Share market and competitor feedback with the team
• Build long-term relationships with existing clients
• Identify and approach new customers in the assigned territory

Salary and benefits

The salary for this role is ₹14,000 – ₹22,000 per month.

Eligibility

• Open to freshers
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Hindi, Inbound, Malayalam, Marathi and Sales
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Sales
• Languages: Telugu, Tamil, Malayalam, Bengali, Marathi, Hindi, English

Job details

• Job location: Thane, Mumbai, Maharashtra
• Work mode: Office-based
• Vacancies: 15
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Commivik Infosystem Private Limited today.