Team Leader (Tl)

Commivik Infosystem Private Limited is looking for a Team Leader (Tl) to join its team in Thane, Mumbai. Salary is up to ₹22,000/month. The team is filling 30 vacancies.

Employer’s description

Kotak Team Leader. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Salary and benefits

The salary for this role is ₹18,000 – ₹22,000 per month.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English

What you will do

Your main tasks will be to:

• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Job details

• Work location: Thane, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Commivik Infosystem Private Limited.