Team Leader

Communix Business Solutions wants to bring on a Team Leader for its Vashi, Mumbai team. There are 2 open positions. Salary is up to ₹30,000/month.

Employer’s description

Manage, Motivate,Guide A Team Of 10 Telemarketing Executives ,Monitor Daily Call Activity, And Implement Work Strategies, Handle Team Administration, Basic Hr Coordination, Telecalling Divisionensure Target Achievement And High Operational Efficiency. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Requirements

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of English and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A patient, calm under pressure attitude

Salary

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Day-to-day work

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Job details

• Location: Vashi, Mumbai, Maharashtra
• Shift: 9:00 AM - 6:00 PM | Monday to Friday Saturday. 10:00 Am- 4:00 Pm
• Job type: Full time
• Openings: 2
• Interview: 11:00 AM - 6:00 PM | Monday to Friday Saturday. 10:00 Am- 4:00 Pm
• Work mode: Office-based

Ready to start? Upload your resume and apply to Communix Business Solutions today.