Telecaler

Looking for a Telecaler role in Mira Road, Mumbai? Comstech It World is hiring now. 5 candidates will be hired for this role. The pay goes up to ₹15,000/month.

In the employer’s words

Make Outbound Calls To Students/Customers And Explain Computer Courses And Training Programs.Handle Incoming Calls And Respond To Queries Professionally.Follow Up With Leads And Maintain Regular Communication With Prospective Students.Explain Course Details, Fees, Batches, Timings, And Admission Procedures.Maintain Daily Call Records And Update. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi

What you get

Salary: ₹8,000 – ₹15,000 per month, based on skills and experience.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Hindi, Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi
• Someone customer-first and patient

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Job details

• Work location: Mira Road, Mumbai, Maharashtra
• Work mode: On-site
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Comstech It World.