Customer Care Executive

Concentrix wants to bring on a Customer Care Executive for its Sector 18 - Gurgaon, Delhi team. The pay goes up to ₹40,000/month. The team is filling 30 vacancies.

Note from the employer

Concentrix Hiring For International Processes: : Graduate Freshers And Undergraduate Salary Package:For Freshers: Up To 25K In-Handfor Exp Candidates: Upto 35K In-Handother Perks And Benefits: Incentives 5 Days Working Both Side Cabs, Rotational Shifts Phone : 9289804423/ 9266158015. Type : International | Languages : English

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• A calm under pressure, customer-first attitude

Salary and benefits

Salary: ₹20,000 – ₹40,000 per month, based on skills and experience.

Job at a glance

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Vacancies: 30
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Concentrix. It takes less than a minute.