International Voice Process Agent

Confab Mentoring Pvt Ltd is hiring an International Voice Process Agent in All Mumbai, Mumbai. The pay goes up to ₹40,000/month. The team is filling 5 vacancies.

In the employer’s words

Job Summary : We Are Seeking Dynamic And Customer-Focused Professionals In Multiple Location For An International Customer Support Role Handling Both Voice Process. The Candidate Will Be Responsible For Delivering High-Quality Customer Service, Resolving Queries Efficiently, And Ensuring A Positive Customer Experience. 1 - 2 Years Experience Compulsory. | Type : Outbound, International | Languages : English

What you get

Salary: ₹20,000 – ₹40,000 per month, based on skills and experience.

What the job involves

In this role, you will:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, International
• Languages: English
• You are polite and customer-first

Quick facts

• Location: All Mumbai, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 5
• Working hours: According to the shifts

Ready to start? Upload your resume and apply to Confab Mentoring Pvt Ltd today.