International Voice Process Agent

Looking for an International Voice Process Agent role in Bhayander West, Mumbai? Connect-HR Management Inc. is hiring now. Salary is up to ₹28,500/month. No experience? You can still apply. There are 20 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of Active listening, Verbal communication, Typing speed and Complaint handling
• Good English
• Freshers can apply
• You are calm under pressure and patient

Your responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

What you get

Salary: ₹20,000 – ₹28,500 per month, based on skills and experience.

Quick facts

• Location: Bhayander West, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 20
• Timings: 5:30 AM - 10:30 PM Any 9 hours | Monday to Friday
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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