International Bpo Executive

Connect/ Startek/Icici has an opening for an International Bpo Executive based in Malad, Mumbai. You can earn up to ₹25,000/month. No experience? You can still apply. The team is filling 10 vacancies.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, International, Domestic, Outbound

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, Inbound, International and Outbound
• Basic English
• Freshers can apply
• Type: Inbound, International, Domestic, Outbound
• Someone patient and customer-first

Pay and perks

The salary for this role is ₹15,500 – ₹25,000 per month.

What you will do

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Position details

• Job location: Malad, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 10
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday

Interested? Apply now on BetterJobs with your resume — Connect/ Startek/Icici reviews applications regularly.