Customer Service Executive

Connecting Dot Placements has an opening for a Customer Service Executive based in Thane West, Mumbai. You can earn up to ₹35,000/month. The team is filling 30 vacancies.

Employer’s description

Handle Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication.

Candidate profile

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with Negotiation, Customer handling, Target achievement, Lead generation
• Good English
• Freshers can apply
• Someone persuasive and self-motivated

Compensation

The salary for this role is ₹24,000 – ₹35,000 per month.

Your responsibilities

Your main tasks will be to:

• Build long-term relationships with existing clients
• Share market and competitor feedback with the team
• Achieve monthly sales and collection targets
• Identify and approach new customers in the assigned territory
• Follow up on leads and convert them into sales
• Explain products and offers clearly and handle objections

Quick facts

• Work location: Thane West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 8:00 PM | Monday to Saturday
• Openings: 30
• Work mode: On-site
• Job type: Full time
• Shift: 24/7 shifts - 2 rotaional weekly offs

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