Customer Care Executive

A new Customer Care Executive role is open at Conversion Matrix 360, Sector 63 - Noida, Delhi. Great for first-time job seekers. There are 30 open positions. You can earn up to ₹25,000/month.

In the employer’s words

Conversion Matrix 360 Pvt. Ltd. Is Hiring Customer Care Executives For Our International Voice Process. Responsibilities Include Handling Outbound Calls, Generating Leads, Explaining Products/Services, Maintaining Customer Records, And Achieving Daily Targets. Excellent English Communication Skills Are Required. Freshers And Experienced Candidates. Type : Sales, International | Languages : English

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, International, Sales
• Basic English
• Freshers can apply
• Type: Sales, International
• Languages: English
• You are patient and polite

Salary

Salary: ₹16,000 – ₹25,000 per month, based on skills and experience.

Job details

• Work location: Sector 63 - Noida, Delhi, Delhi
• Vacancies: 30
• Shift: 6:30 PM - 3:30 AM | Monday to FRIDAY
• Job type: Full time
• Work mode: On-site
• Interview: 4:00 PM - 9:00 PM | Monday to Friday

Click Apply to send your profile to Conversion Matrix 360. It takes less than a minute.