International Bpo Executive

Start your next role as an International Bpo Executive with Conviction Hr in Malad, Mumbai. Salary is up to ₹35,000/month. There are 10 open positions.

Employer’s description

Hiring For Customer Support Associate Us International Banking Process Yearly Retention Bonus - 130000, Location: Malad/ Thane Us Rotational Shifts + 2 Rotataional Off Contact- 9834326629. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : English

Day-to-day work

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

What you get

The salary for this role is ₹27,000 – ₹35,000 per month.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English and Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English
• Someone patient and calm under pressure

Job at a glance

• Job location: Malad, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 10
• Shift: 5:30 AM - 2:30 AM | Monday to Friday
• Employment type: Full time

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