Telecaller

Cookie Dough wants to bring on a Telecaller for its Malad West, Mumbai team. The team is filling 3 vacancies. Salary is up to ₹18,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi

Day-to-day work

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Salary

Salary: ₹13,000 – ₹18,000 per month, based on skills and experience.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Hindi, Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi
• A polite, customer-first attitude

Position details

• Job location: Malad West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Vacancies: 3
• Shift: 10:00 AM - 07:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Cookie Dough today.