Customer Care Executive

Core Minds Tech Solutions has an opening for a Customer Care Executive based in Greater Noida, Delhi. There are 2 open positions. The pay goes up to ₹25,000/month.

Note from the employer

Ensure Customer Queries Are Responded In Time.Ensure Any Grievances Of Customers Are Adequately Managed To The Satisfaction Of The Customer.Ensure That They Are Up To Date On Product Information So That Customers Are Given Correct Answers On The Product Or Service That The Organisation Is Providing. Type : Outbound

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹20,000 – ₹25,000 per month.

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Someone customer-first and patient

Quick facts

• Work location: Greater Noida, Delhi, Delhi
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Openings: 2

Click Apply to send your profile to Core Minds Tech Solutions. It takes less than a minute.