Tele Caller

A new Tele Caller role is open at CoreByte System Pvt Ltd, Lower Parel West, Mumbai. You can earn up to ₹35,000/month. 2 candidates will be hired for this role.

Note from the employer

Generate Leads Via Calls, Networking, And Online Platforms Promote It Products/Services (Cloud, Hardware, Managed It, Etc.)Send Email Campaigns And Whatsapp Messages To Prospectscreate And Post Basic Social Media Content (Linkedin, Whatsapp, Etc.)Understand Client Requirements And Close Deals Maintain Good Client Relationships. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: English, Hindi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone customer-first and patient

Compensation

Compensation: ₹20,000 – ₹35,000 per month.

Job at a glance

• Work location: Lower Parel West, Mumbai, Maharashtra
• Timings: 10AM - 7PM | Monday to Friday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — CoreByte System Pvt Ltd reviews applications regularly.