Inside Sales - Business Development...

Cosmus Lifestyle Pvt. Ltd. has an opening for an Inside Sales - Business Development... based in Andheri East, Mumbai. The team is filling 5 vacancies. The pay goes up to ₹30,000/month.

Employer’s description

Handle Inbound Leads Effectively Through Phone Calls, Whatsapp, Email. Proactively Engage With Existing And Potential Customers To Understand Their Requirements. Timely Follow-Ups Using The Internal Crm System. Ideal Candidate: Good Written And Verbal Communication Skills In English And Hindi. Customer Service Mindset, And A Positive Attitude. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound | Languages : Marathi, Hindi, English

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi, Inbound, Marathi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound
• Languages: Marathi, Hindi, English
• You are polite and calm under pressure

What you get

Compensation: ₹25,000 – ₹30,000 per month.

Roles and responsibilities

Your main tasks will be to:

• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Andheri East, Mumbai, Maharashtra
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Vacancies: 5
• Interview timings: 10:00 AM - 6:00 PM | Monday to Friday

Ready to start? Upload your resume and apply to Cosmus Lifestyle Pvt. Ltd. today.