Customer Care Executive

Count Ventures Private Limited is looking for a Customer Care Executive to join its team in Banashankari 3rd Stage, Bengaluru. Salary is up to ₹40,000/month.

Note from the employer

We Are Looking For A Friendly, Professional, And Customer-Focused Customer Care Representative To Join Our Team. In This Role, You Will Be The First Point Of Contact For Customers, Helping Resolve Queries, Handling Complaints, And Ensuring A Smooth Customer Experience. 1 - 2 Years Experience Compulsory. | Type : Sales

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• A patient, polite attitude

What you will do

Your main tasks will be to:

• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Compensation

Compensation: ₹20,000 – ₹40,000 per month.

Job details

• Work location: Banashankari 3rd Stage, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time

Apply today and take the next step in your career with Count Ventures Private Limited.