Education Counsellor

Cplc Education is looking for an Education Counsellor to join its team in Borivali West, Mumbai. You can earn up to ₹12,000/month.

Employer’s description

Tele-Calling, Student Counselling, Follow Ups, Fees Collection, Sales, Handling Walk-In Inquiries, Conversion. Type : Sales | Languages : English

Salary

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Skills: English, Sales
• Female Only
• Good English
• Freshers can apply
• Type: Sales
• Languages: English
• A patient, customer-first attitude

Job details

• Location: Borivali West, Mumbai, Maharashtra
• Work mode: Office-based
• Openings: 1
• Interview timings: 11:00 AM - 8:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Cplc Education.