Payment Collection

A new Payment Collection role is open at Crafeo Packaging Solutions, Charni Road, Mumbai. You can earn up to ₹15,000/month. There are 2 open positions. No experience? You can still apply.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Candidate profile

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Skills: CRM tools, Active listening, Complaint handling, Hindi and English
• Good English
• Freshers can apply
• A calm under pressure, customer-first attitude

What you get

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.

Job details

• Work location: Charni Road, Mumbai, Maharashtra
• Working hours: 10:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Ready to start? Upload your resume and apply to Crafeo Packaging Solutions today.