Field Officer

Credhas Technology Private Limited () wants to bring on a Field Officer for its Mathura team. Salary is up to ₹18,000/month. 16 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A calm under pressure, patient attitude

Salary

Salary: ₹13,000 – ₹18,000 per month, based on skills and experience.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.

Job details

• Job location: Mathura, Uttar Pradesh
• Work type: Work from office
• Job type: Full time
• Vacancies: 16
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Credhas Technology Private Limited (). It takes less than a minute.