Telecalling Executive

Credicus has an opening for a Telecalling Executive based in Thane, Mumbai. The team is filling 30 vacancies. Freshers can apply. The pay goes up to ₹18,000/month.

Employer’s description

Telecalling Executive - Inbound & Outbound Avg To Good Communication Skills Fresher & Experience Both Can Apply Min Hsc Pass To Any Graduate Sal: 16,000 To 18,000 In Hand + Incentives. Type : Outbound, Sales | Languages : Marathi, Hindi, English

Compensation

You will be paid ₹16,000 – ₹18,000 per month.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Sales
• Languages: Marathi, Hindi, English

Key responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Openings: 30
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Shift: Day shift

Ready to start? Upload your resume and apply to Credicus today.