Hdfc Bank Telecalling Process

Credpi Advisory Private Limited is looking for a Hdfc Bank Telecalling Process to join its team in Dadar East, Mumbai. There are 10 open positions. The pay goes up to ₹18,000/month.

Employer’s description

We Are Hiring For Hdfc Bank Personal Loan There Is No Pressure No Target Incentive Will Be Unlimited We Need Only Experience Salary Based On Interview We Provide More Then Only If U Have Good Experience In Loan Department So Limited Seat'S Are Available. 1 - 2 Years Experience Compulsory. | Marketing | Type : Sales, Inbound, Outbound | Languages : Marathi, Hindi, English

Day-to-day work

• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Marathi, Marketing, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Sales, Inbound, Outbound
• Languages: Marathi, Hindi, English

What you get

The salary for this role is ₹12,000 – ₹18,000 per month.

Job details

• Job location: Dadar East, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Shift: 10:AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Credpi Advisory Private Limited.