Icici Bank Telecalling Process

Start your next role as an Icici Bank Telecalling Process with Credpi Advisory Private Limited in Dadar, Mumbai. You can earn up to ₹20,000/month. There are 7 open positions.

In the employer’s words

Candidate Responsible For Making Outbound Calls To Potential Customers , Explaining Products And Services & Generating Leads. The Role Includes Handling Customers Inquires ,Maintaining Call Records And Following Up With Prospects. Good Communication Skills And Basic Computer Knowledge Are Required. Prior Telecalling Experience Is Preferred. 1 - 2 Years Experience Compulsory. | Type : Domestic, Sales

Pay and perks

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Sales
• Someone customer-first and polite

Day-to-day work

• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Dadar, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:30 PM | Monday to Saturday
• Vacancies: 7
• Job type: Full time
• Work type: Office-based
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Credpi Advisory Private Limited today.