Icici Bank Telecalling Process

Credpi Advisory Private Limited wants to bring on an Icici Bank Telecalling Process for its Thane West, Mumbai team. Salary is up to ₹20,000/month. 5 candidates will be hired for this role.

In the employer’s words

This Is Banking, Personal Loan Process, No Target Base Relevant Candidate Needed Like Real Estate, Credit Card, Sales Insurance Experience In Sales Department. Salary Depend Upon Your Interview 10 To 630 Will Be The Job Timing. Sunday Will Be The Off Vacancy Is Too Low. Hurry Up. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Sales, Domestic | Marketing | Languages : Marathi, Hindi, English

Compensation

Salary: ₹13,000 – ₹20,000 per month, based on skills and experience.

Key responsibilities

• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Marathi, Marketing, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Sales, Domestic
• Marketing
• Languages: Marathi, Hindi, English
• You are polite and patient

Job at a glance

• Job location: Thane West, Mumbai, Maharashtra
• Vacancies: 5
• Timings: 10:00AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Credpi Advisory Private Limited reviews applications regularly.