Icici Bank Telecalling Process

Start your next role as an Icici Bank Telecalling Process with Credpi Advisory Private Limited in Dadar East, Mumbai. The team is filling 10 vacancies. You can earn up to ₹20,000/month.

In the employer’s words

This Is Banking Process U Have To Sell The Personal Loan There Is No Target Nopressure Incentive Will Be Unlimited Salary Based On Interview And Experience. 1 - 2 Years Experience Compulsory. | Marketing | Type : Sales | Languages : Tamil, Telugu, Kannada, Marathi, Hindi, English

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Kannada, Marathi, Marketing, Sales, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Sales
• Languages: Tamil, Telugu, Kannada, Marathi, Hindi, English
• You are patient and customer-first

Key responsibilities

• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Dadar East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 10:00AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 10

Apply today and take the next step in your career with Credpi Advisory Private Limited.