Idfc Bank Telecalling Process

Credpi Advisory Private Limited wants to bring on an Idfc Bank Telecalling Process for its Thane East, Mumbai team. You can earn up to ₹17,000/month. 10 candidates will be hired for this role.

Employer’s description

Personal Loan Executive Job Banking Process Handling The Customer Enquiries Explain The Loan Process Collection And Verify Customer Documents. There Is No Target. No Pressure Incentive Will Be Unlimited Training Will Be Provided. We Need Only Experiences Good Communication Skills, And Convince Of Sales Experience. 1 - 2 Years Experience Compulsory. | Marketing | Type : Sales | Languages : Marathi, Hindi, English

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi, Marketing, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Sales
• Languages: Marathi, Hindi, English
• You are customer-first and polite

Your responsibilities

• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary

Salary: ₹12,000 – ₹17,000 per month, based on skills and experience.

Quick facts

• Job location: Thane East, Mumbai, Maharashtra
• Timings: 10:00AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10
• Work type: Office-based

Click Apply to send your profile to Credpi Advisory Private Limited. It takes less than a minute.