Idfc First Bank Telecalling Process

Credpi Advisory Private Limited is hiring an Idfc First Bank Telecalling Process in Thane, Mumbai. The pay goes up to ₹20,000/month. 7 candidates will be hired for this role.

Note from the employer

Candidate Responsible For Making Outbound Calls To Potential Customers , Explaining Products And Services & Generating Leads. The Role Includes Handling Customers Inquires ,Maintaining Call Records And Following Up With Prospects. Good Communication Skills And Basic Computer Knowledge Are Required. Prior Telecalling Experience Is Preferred. 1 - 2 Years Experience Compulsory. | Type : Inbound, Sales

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Inbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Sales

What the job involves

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Position details

• Location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Work type: Work from office
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:30 PM | Monday to Saturday
• Vacancies: 7

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