Kotak Bank Telecalling Process

A new Kotak Bank Telecalling Process role is open at Credpi Advisory Private Limited, Thane East, Mumbai. You can earn up to ₹20,000/month. 5 candidates will be hired for this role.

In the employer’s words

This Is Loan Process Banking We Need Experience One Fresher Also Can Apply Which Have 3 Or 4 Month Experience In Sales Field No Target Based No Pressure Incentive Will Be Unlimited. 1 - 2 Years Experience Compulsory. | Type : Inbound, Sales | Languages : Marathi, Hindi, English

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Hindi, Inbound, Marathi and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Sales
• Languages: Marathi, Hindi, English
• You are customer-first and polite

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.

Pay and perks

You will be paid ₹14,000 – ₹20,000 per month.

Position details

• Location: Thane East, Mumbai, Maharashtra
• Openings: 5
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 10:00AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Credpi Advisory Private Limited.