Quality Control Manager

Crest Packaging Pvt Ltd is hiring a Quality Control Manager in Taloja, Mumbai. There are 2 open positions. Salary is up to ₹50,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Quality Control

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.

Compensation

Salary: ₹30,000 – ₹50,000 per month, based on skills and experience.

What we are looking for

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of Quality Control
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Quality Control
• You are patient and polite

Position details

• Job location: Taloja, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 2
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Crest Packaging Pvt Ltd reviews applications regularly.