Relationship Manager

Looking for a Relationship Manager role in All Mumbai, Mumbai? Croeso Informatics Private Limited () is hiring now. The pay goes up to ₹25,000/month. 10 candidates will be hired for this role.

In the employer’s words

Relationship Manager Will Handle Customer Relationships, Acquire New Clients, And Offer Suitable Banking And Financial Products. The Role Includes Achieving Sales Targets, Maintaining Mis Reports, And Resolving Client Queries Efficiently. 1 - 2 Years Experience Compulsory.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: Active listening, Hindi and English, Complaint handling, CRM tools
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone patient and customer-first

What you get

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Quick facts

• Work location: All Mumbai, Mumbai, Maharashtra
• Vacancies: 10
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Croeso Informatics Private Limited (). It takes less than a minute.