Consultant Telesales

CRY - Child Rights & You is hiring a Consultant Telesales in Chinchpokli, Mumbai. The pay goes up to ₹22,000/month. There are 5 open positions.

Note from the employer

Key Responsibilities: Call Prospective Donors And Inform Them About Crys Work And Campaigns. Inspire People To Contribute Through Monthly Or One-Time Donations. Maintain A Positive And Professional Attitude Toward Donors At All Times. Update Donor Information And Call Outcomes In The Database. Meet Daily/Weekly Fundraising Targets A. 1 - 2 Years Experience Compulsory.

Pay and perks

Compensation: ₹16,000 – ₹22,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Active listening, Complaint handling, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.

Job at a glance

• Work location: Chinchpokli, Mumbai, Maharashtra
• Shift: 9:30 AM - 5:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by CRY - Child Rights & You.