Tele Sales Executive

CRY - Child Rights and You wants to bring on a Tele Sales Executive for its Chinchpokli, Mumbai team. You can earn up to ₹20,000/month. There are 10 open positions.

Note from the employer

Call Prospective Donors And Inform Them About Crys Work And Campaigns. Inspire People To Contribute Through Monthly Or One-Time Donations. Maintain A Positive And Professional Attitude Toward Donors At All Times. Update Donor Information And Call Outcomes In The Database. Meet Daily/Weekly Fundraising Targets And Call Volume Goals. 1 - 2 Years Experience Compulsory.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with CRM tools, Hindi and English, Complaint handling, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and polite

Pay and perks

The salary for this role is ₹12,000 – ₹20,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• You'll identify upsell opportunities where relevant.

Job details

• Job location: Chinchpokli, Mumbai, Maharashtra
• Job type: Full time
• Timings: 9:30 AM - 5:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with CRY - Child Rights and You.