Customer Care Associate

Crystal Marketing is looking for a Customer Care Associate to join its team in Kengeri, Bengaluru. The team is filling 2 vacancies. The pay goes up to ₹25,000/month.

In the employer’s words

Customer Care Support. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English, Hindi, Kannada, Telugu

Salary and benefits

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi, Kannada, Sales, Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Hindi, Kannada, Telugu
• You are patient and polite

Day-to-day work

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Kengeri, Bengaluru, Karnataka
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Work type: Office-based

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