Telesales Executive

Crystal Talent wants to bring on a Telesales Executive for its Mahim West, Mumbai team. Salary is up to ₹24,000/month. 2 candidates will be hired for this role.

In the employer’s words

Drives Revenue By Contacting Prospective And Existing Customers Via Telephone To Sell Products, Services, Or Subscriptions. More Than 2 Years Experience Compulsory. | Type : Outbound, Inbound, Sales | Languages : Marathi, English, Hindi

Compensation

Salary: ₹18,000 – ₹24,000 per month, based on skills and experience.

Roles and responsibilities

As a Telesales Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Eligibility

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound, Marathi, Outbound, Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Sales
• Languages: Marathi, English, Hindi

Position details

• Work location: Mahim West, Mumbai, Maharashtra
• Job type: Full time
• Timings: 10 AM - 7 PM | Monday to Saturday
• Openings: 2
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Crystal Talent reviews applications regularly.