Customer Care Executive

Crystal Tradelinks Chetak is hiring a Customer Care Executive in Mapusa. The team is filling 3 vacancies. Salary is up to ₹18,000/month. Great for first-time job seekers.

Employer’s description

Interaction With The Customers, Receiving Calls Of The Customers And Booking The Appointments For Servicing Of The Bike. Languages : Marathi, Hindi, English

What the job involves

• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi
• Male Only
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• A customer-first, calm under pressure attitude

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Job details

• Work location: Mapusa
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time

Apply today and take the next step in your career with Crystal Tradelinks Chetak.