Supervisor

Cs Global Enterprises Ltd is looking for a Supervisor to join its team in Basadi. Salary is up to ₹25,000/month. 10 candidates will be hired for this role.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: CRM tools, Typing speed, Complaint handling, Verbal communication
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

Day-to-day work

In this role, you will:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

What you get

Compensation: ₹15,000 – ₹25,000 per month.

Job details

• Location: Basadi
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

Apply today and take the next step in your career with Cs Global Enterprises Ltd.