Customer Care Representative

Looking for a Customer Care Representative role in Basavanagudi, Bengaluru? Ship Worldwide is hiring now. Salary is up to ₹15,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Verbal communication, CRM tools, Active listening, Hindi and English
• Good English
• Freshers can apply

Compensation

You will be paid ₹12,000 – ₹15,000 per month.

Job at a glance

• Job location: Basavanagudi, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 1
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ship Worldwide.