Customer Care Executive

Start your next role as a Customer Care Executive with Curest Science and wellness pvt ltd in Sector 19 - Gurgaon, Delhi. The team is filling 5 vacancies. Salary is up to ₹25,000/month.

Employer’s description

Resolve Issues, Manage Inquiries, Product Knowledge, Record Keeping. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : English, Hindi

Key responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.

Salary

Compensation: ₹18,000 – ₹25,000 per month.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound and Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: English, Hindi
• You are polite and calm under pressure

Quick facts

• Location: Sector 19 - Gurgaon, Delhi, Delhi
• Work mode: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Curest Science and wellness pvt ltd today.