Telecaller

Customer First Loans is hiring a Telecaller in Thane West, Mumbai. Salary is up to ₹45,000/month. There are 7 open positions.

Note from the employer

Responsible For Initiating Outbound Calls Or Handling Inbound Inquiries To Promote Products, Services, Or Support, Aiming To Generate Leads And Meet Sales Targets. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Marathi, Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Marathi, Hindi, English
• A polite, calm under pressure attitude

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.

Compensation

Compensation: ₹25,000 – ₹45,000 per month.

Job details

• Work location: Thane West, Mumbai, Maharashtra
• Interview timings: 12:00 PM - 4:00 PM | Monday to Friday
• Job type: Full time
• Work type: On-site
• Openings: 7
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Customer First Loans today.