Customer Care Executive

Looking for a Customer Care Executive role in Victoria Layout, Bengaluru? Cyfuture India Private Limited is hiring now. You can earn up to ₹20,000/month. The team is filling 30 vacancies. Great for first-time job seekers.

Note from the employer

Answering T Customer Queries Regarding Insurance Policy, Claim, Claim Settlement, Claim Process And Handling Customer Complaints. Guiding The Customer With Right Procedure/Redirect To Right Department. Register And Follow Of Complaints. Type : Inbound, Domestic, Outbound | Languages : English, Hindi, Marathi, Gujarati, Malayalam

Key responsibilities

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Gujarati, Hindi, Inbound, Malayalam, Marathi, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: English, Hindi, Marathi, Gujarati, Malayalam
• Someone polite and patient

Compensation

You will be paid ₹14,000 – ₹20,000 per month.

Job at a glance

• Work location: Victoria Layout, Bengaluru, Karnataka
• Job type: Full time
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 30

Ready to start? Upload your resume and apply to Cyfuture India Private Limited today.