Customer Relations Manager Crm)

A new Customer Relations Manager Crm) role is open at D Badami Fashion Connection Llp, Mulund West, Mumbai. You can earn up to ₹25,000/month. There are 10 open positions.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Marathi, Hindi, English

Roles and responsibilities

Your main tasks will be to:

• You'll follow call scripts and update customers on ticket status.
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi, Marketing, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Marathi, Hindi, English
• Someone customer-first and calm under pressure

Salary

The salary for this role is ₹20,000 – ₹25,000 per month.

Job at a glance

• Job location: Mulund West, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Vacancies: 10

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