Senior Financial Service Manager

D2D Careers Pvt Ltd is looking for a Senior Financial Service Manager to join its team in Andheri, Mumbai. There are 9 open positions. Salary is up to ₹35,000/month.

In the employer’s words

We Are Seeking An Experienced Associate Financial Service Manager To Join Our Team At Icici Prudential Life Insurance. The Successful Candidate Will Be Responsible For Managing Financial Operations, Meeting Sales Targets, And Ensuring Regulatory Compliance. The Role Requires Strong Analytical And Problem-Solving Skills, Excellent Communication. 1 - 2 Years Experience Compulsory. | Type : Sales, Mutual Funds

Requirements

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with Mutual Funds, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Mutual Funds
• Someone calm under pressure and patient

What the job involves

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.

What you get

The salary for this role is ₹25,000 – ₹35,000 per month.

Job details

• Work location: Andheri, Mumbai, Maharashtra
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 9
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to D2D Careers Pvt Ltd today.