Field Collection Executive

Join Daivik Associates Private Limited as a Field Collection Executive in Kurla West, Mumbai. Salary is up to ₹20,000/month. 5 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Loan

Pay and perks

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Your responsibilities

As a Field Collection Executive, your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Loan
• Someone customer-first and patient

Job details

• Work location: Kurla West, Mumbai, Maharashtra
• Openings: 5
• Employment type: Full time
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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