Field Collection Executive

Join Daivik Associates Private Limited as a Field Collection Executive in Thane West, Mumbai. 5 candidates will be hired for this role. Salary is up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Salary

The salary for this role is ₹15,000 – ₹25,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Comfortable with Hindi and English, CRM tools, Verbal communication, Active listening
• Basic English
• Freshers can apply
• You are calm under pressure and patient

Quick facts

• Job location: Thane West, Mumbai, Maharashtra
• Openings: 5
• Job type: Full time
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday

Apply today and take the next step in your career with Daivik Associates Private Limited.