Service Head

DAS Electronics Work Pvt. Ltd. has an opening for a Service Head based in Vasai Road East, Mumbai. Salary is up to ₹40,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Service Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

Compensation

Salary: ₹30,000 – ₹40,000 per month, based on skills and experience.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Eligibility

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of Verbal communication, Hindi and English, Complaint handling and Typing speed
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• A polite, calm under pressure attitude

Job at a glance

• Location: Vasai Road East, Mumbai, Maharashtra
• Interview: 2:00 PM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Shift: 9:30 AM - 6:00 PM | Monday to Saturday
• Vacancies: 1

Ready to start? Upload your resume and apply to DAS Electronics Work Pvt. Ltd. today.