Customer Care Executive (Cce)

Datamatics Business Solutions Limited wants to bring on a Customer Care Executive (Cce) for its Andheri East, Mumbai team. The team is filling 20 vacancies. The pay goes up to ₹18,000/month. Great for first-time job seekers.

Note from the employer

Please Find Below The Jd. To Answer Customers Calls And Solve Customer Queries/ Complaints Or Grievances. To Provide All Necessary Information Asked By The Customers. Maintain Quality Standard And Ensure Adherence To The Quality Parameters & Ensure Customer Satisfaction. Identifies The Need To Escalate Specific Issue. Type : Inbound, Domestic | Languages : English

Salary and benefits

The salary for this role is ₹14,000 – ₹18,000 per month.

What we are looking for

• Freshers are welcome to apply
• Graduate or equivalent
• Skills: Domestic, English, Inbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English
• Someone persuasive and confident

Your responsibilities

Here is what a typical day looks like:

• Build long-term relationships with existing clients.
• Identify and approach new customers in the assigned territory
• You will share market and competitor feedback with the team.
• Follow up on leads and convert them into sales
• Explain products and offers clearly and handle objections

Job details

• Job location: Andheri East, Mumbai, Maharashtra
• Working hours: Work Timings - Between 8am to 8pm (Rotational 9 hours shift)6 days working
• Vacancies: 20
• Interview: 1:00 PM - 5:00 PM | Monday to Friday
• Employment type: Full time
• Work type: On-site

Ready to start? Upload your resume and apply to Datamatics Business Solutions Limited today.