Inbound Customer Service Advisor

Datamatics Business Solutions Limited wants to bring on an Inbound Customer Service Advisor for its Andheri East, Mumbai team. You can earn up to ₹20,000/month. There are 20 open positions.

Employer’s description

No Sales.... No Targets... Only Inbound Calls. Help Customers With Queries,.

Compensation

The salary for this role is ₹14,800 – ₹20,000 per month.

Key responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Active listening, CRM tools, Typing speed and Verbal communication
• Good English
• Freshers can apply
• A patient, calm under pressure attitude

Job at a glance

• Work location: Andheri East, Mumbai, Maharashtra
• Interview timings: Walk-in interview- 12-3pm Monday to Friday
• Vacancies: 20
• Job type: Full time
• Work mode: On-site
• Shift: 8 AM- 8 PM (Any 9 hours)... Day Shifts only

If this job suits you, apply now — shortlisted candidates will be contacted by Datamatics Business Solutions Limited.