Inbound Voice Process - Customer S...

Datamatics Business Solutions Limited is looking for an Inbound Voice Process - Customer S... to join its team in Andheri East, Mumbai. Salary is up to ₹20,000/month. The team is filling 20 vacancies.

Employer’s description

1) No Sales No Targets 2)Attending Inbound Customer Calls And Resolving Customer Queries 3) 6 Days Working And 1 Rotational Week Off 4) Day Shifts 5) Work Location - 10 Mins Walking Distance From Jb Nagar Metro Stations (Andheri East) 6) Freshers - Graduation Is Compulsory 7) Experienced Candidates Who Have Completed Hsc Can Apply. Languages : English

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English
• Basic English
• Freshers can apply
• Languages: English
• A customer-first, polite attitude

Pay and perks

Compensation: ₹14,500 – ₹20,000 per month.

Your responsibilities

• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.

Position details

• Work location: Andheri East, Mumbai, Maharashtra
• Vacancies: 20
• Employment type: Full time
• Shift: 8am to 5pm/9am to 6pm/ 10am to 7pm/ 11am to 8pm (Any 9 hours shift can be assigned as per client requirement) | Monday t
• Interview: 12:00 PM - 4:00 PM | Monday to Friday
• Work mode: Work from office

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